There is no bigger relief than getting an order delivered successfully. As much as the shippers and transporters are attentive about the importance of on-time deliveries, they are equally inclined to put efforts in improving their transportation dispatch management. Interestingly, the same segment has been devoid of any major improvements (apart from the inclusion of telematics) coming in light since a long time, therefore there is a lot to improve. With real-time decision making and 1-hour shipping taking place in the general logistics practice (thanks to the disruptive concepts introduced by Amazon), the transporters can no longer afford to avoid the key areas such as dispatch from improvements. It is in its true sense, the need of the hour now.
As suggested by MarketsandMarkets, commercial vehicles telematics market is set to touch the $47.58 Billion mark by 2020. Fueled by few administrative regulations (ELD mandate), the projection does seem to be closer to reality than just speculation. Though, not complete telematics market caters to the transportation dispatch software segment, a significant portion of it does. Thus, we can safely say that the future looks digital for the transportation dispatch management systems for all the right reasons. Starting from 2017 itself, logistics companies are enquiring and pondering upon more automated and digitally advanced solutions for their complete fleet management which is inclusive of dispatch management operations. Apply some trickle down theory and what you get is a sure resurgence of majorly digitized transportation dispatch software management system in the logistics industry.
Commercial vehicles telematics market is set to touch the $47.58 Billion mark by 2020.
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What led transportation dispatch software to digitization?
It is definitely not a sudden realization which has made the transportation dispatch software providers to take a step (a huge one!) towards digitization. The change was long due. Dispatch software is part of the fleet management or transport management software and it surely needs to keep up with the same pace at which its parent systems are evolving. Digitization comes as an impact of the fleet management systems embracing telematics up to the core functioning and heading towards a completely digital future where manual processes will be either replaced or diminished. Even if it means that we will be reinventing the transportation dispatch software to follow a completely digital process, looking at the flexibility and efficiency it grants us, it is worth the effort.
Devices for the transformation
Going digital is not only dependent upon the change in the earlier cycle of transportation dispatch software, it also depends on the inclusion of various small entities into the system which will empower each unit of the system to function digitally. Looking at the stats, it doesn’t seem to be an impossible task. As inferred by the study from C.J. Driscoll & Associates, 2016-17 U.S. Mobile Resource Management Systems Market Study, at present 8 million GPS/wireless devices are used for fleet management by the logistics industry. The same is expected to grow to 14 million by 2019. Apart from the expected annual revenue of $4.7 billion from these devices and services, the other remarkable prediction is that the 15-20% annual growth of commercial telematics will be in the delivery fleet market which has a higher dependency on efficient transportation dispatch software.
At present, 8 million GPS/wireless devices are used for fleet management by the logistics industry.
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Speaking about software, here comes the rise of fleet telematics
Fleet telematics adoption rate is currently at 67%, a little lower than the earlier 72%. But we are still counting 2017 as the era of the rise of fleet telematics for few qualitative reasons. The advancements and inclusion of decisive features into the standard fleet telematics have increased. Mobile first strategies, the inclusion of dynamic routing, predictive decision making and increasing focus on attaining greater visibility and transparency are the few key features which are making fleet telematics pivotal in enhancing transportation dispatch software efficiency. Even though the adoption rate has decreased (which can be because of various reasons other than the relevance of fleet telematics) signifying a quantitative decrease in fleet telematics adoption, the increasingly advanced features suggest a qualitative rise of fleet telematics in the logistics industry.
Fleet telematics adoption rate is currently at 67%, a little lower than the earlier 72%.
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Dispatch is not “static” anymore
There were days when transportation dispatch software use to generate and allocate work orders to the carriers/drivers. That’s it. Dispatch orders were static and didn’t have the flexibility to improvise with the progressing trip. With the help of greater transparency, data analysis, real-time operations and predictive decision making, the scenario has changed for better. Now the transportation dispatch software has the agility to improvise the work orders during trips and convey the required information to the drivers and different pickups as well as drop points in favor of more efficient scheduling and trip planning. The real time scenarios which might change due to climatic, regional or other demographical reasons can be accommodated now without hampering the productivity of trip by simply creating a new work order during the trip and reassigning the freight with changed schedule.
Transportation Dispatch software are becoming truly mobile
The most important and beneficial feature attained by a mobile dispatch scheduler software is instant work order capturing. Mobile dispatch software solution further smoothes the road for an uninterrupted dispatch cycle which performs efficiently irrespective of the location of the dispatcher. This makes more sense in the current scenario where image retrieval, real-time decision making and access to the present status of the shipments is available to all the parties at one click when it is hosted in the cloud. The inclusion of mobile solutions in transportation dispatch software only means that we are open to giving more superpowers to the dispatchers.
Ability to acknowledge “Reverse Pickup” requests
Dispatch is not always meant for delivering an order, sometimes it might also be for “Pickup” the orders. This is mainly observed in e-commerce players where they are recognizing that faster pickup is as productive as faster delivery as it helps them to resell the updated inventory fast and skips the delay which occurs due to the product being “in-transit”. It also guarantees higher customer satisfaction as the same can drive immediate repurchase by the customer for a different order.
Dispatch is not always meant for delivering an order, sometimes it might also be for “Pickup” the…
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It will not be fruitful for us if we are unable to harness the insights obtained from increasing visibility and transparency into the supply chain. Transportation dispatch software is opening a way by which we can do this. This software are evolving in 2017 to work in hand in hand fashion for the transportation industry. It can either be by adopting the mobility solutions, advancing towards a better generation of telematics, taking a step forward towards dynamic routing or efficient reverse pickup. But as observed by Dreamorbit over the years of experience of working with some of the finest logistics and transportation companies, innovative transportation dispatch software are going to rule 2017 and afterward.
About DreamOrbit:
DreamOrbit is a Logistics and Supply Chain Technology Development company. We have been creating meaningful and reliable software products for the industry which is “Always on the go” for the past half decade. We are highly motivated team aimed at innovation. Our philosophy is to “keep challenging the potential within”. With the support of our happy customers and dedicated team, we strive to provide best possible solutions to industry problems. Visit our website to know more about DreamOrbit.
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